CONDITIONS OF HIRE

Prices are subject to change without notice.

CHARGES
Daily rate refers to pickup today, return tomorrow. Time is the essence of each hire and therefore a hire fee is charged for every day that the equipment is out of our store irrespective of whether it is being used on that day. We may waive charges on Sundays when the equipment is not used on that day and we are not open for you to return it.

Prices for larger orders, long term hires or continued ongoing repeat hires can be negotiated depending on your individual requirements.

All hires are C.O.D. unless you have a current trading account. C.O.D. hires must be paid for in full before pickup. We accept cash, cheque, Bankcard, Visa Card or MasterCard.

In accordance with normal commercial practice we reserve the right to charge a deposit on hired equipment, such deposit being fully refunded on completion of the hire transaction and return of the equipment in satisfactory condition.

A lead rolling fee of $2.00 may be charged for each lead returned unrolled.

Delivery and pickup in the Adelaide metropolitan area minimum charge is $30.00 each way.

BUSINESS HOURS 
Monday to Friday 9.00AM to 5.30PM, Saturday 9.00AM to 12 Noon. We are closed on Sundays and Public Holidays.

IDENTIFICATION 

Customers must produce a positive form of identification in the form of a current Drivers License or passport only.

LOSS or DAMAGE 
The company undertakes to maintain lamps, faders, speaker components and microphone diaphragms etc in the case of electrical failure under normal working conditions, but the customer must accept full responsibility for all damage due to misuse of equipment.

All faulty components (lamps, microphone inserts, diaphragms, etc) must be returned for inspection, otherwise they will be charged to the customer.

With long-term hires the company will ensure that all equipment is fully working on handover of equipment. However the customer must maintain the equipment including replacement lamps, speakers, microphone inserts, batteries etc till the completion of the hire. The equipment must be returned fully working or you will be charged for any repairs necessary to return the equipment to fully working condition.

Any malfunction should be reported immediately or on return of equipment.

The equipment is designed to be used indoors and any damage resulting from use in other situations will be charged to the customer. This includes damage from dust, water, moisture etc. and includes cleaning of items hired.

INSURANCE 
Insurance of the equipment is the customer’s responsibility for the entire period of the hire agreement until the equipment is returned to our warehouse. We reserve the right to sight proof of cover on our equipment for all risks for the duration of the hire.

OTHER 
As a large proportion of the equipment is professional audio and lighting equipment requiring expertise in its setup and operation we assume that the customer is proficient in its operation. Some equipment may require the user to undergo extensive training in its setup and operation and in these cases “over the counter” training generally can not be given. However we can usually supply skilled or trained operators at current commercial rates to either setup and/or operate the equipment.

Loaders and riggers to physically load, unload, setup and dismantle can also be supplied at current commercial rates.

If you require equipment to be prepared for hire (luminaires gelled, patching in dimmers, programming, audio effects racked etc) this service can be provided at current commercial rates.

If you are unsure of the safe operation of any equipment please ask.